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Online Programs
Crisis Prevention Through Non-Violent Communication
Effective crisis prevention starts before escalation occurs. This course equips participants with the skills to detect early warning signs, offering clear strategies to address behavior and diffuse tension before situations spiral into conflict.
Workplace Safety: Personal and Organizational Planning
Safety begins with awareness. This course empowers staff to view their workplace through a safety-focused lens, covering everything from greeting visitors to optimizing workspace layouts. Participants will gain actionable strategies to improve both personal and organizational safety.
Leadership Survival – Being the Center of the Hourglass
Effective communication is essential in any organizational role, where information flows both upward and downward. This course provides a structured decision-making framework to help participants determine what to share and how much detail to convey, enhancing their ability to communicate effectively and confidently in their positions.
Leadership Essentials: Building Effective Teams
Strong teams don’t form by chance. This course teaches leaders how to address common obstacles and implement team-building practices tailored to public service. Using a solution-first approach, participants will develop the skills to engage their teams and create a unified, goal-driven dynamic.
Generational Leadership: Balancing Tradition and Mission
Leadership requires navigating the shifting dynamics of culture, policies, and generational perspectives. This course equips participants with the tools to assess the value of traditions while prioritizing mission objectives. Through practical strategies, leaders will learn to balance competing demands and foster alignment within their teams.
Emotional Leadership: Managing the Good and Bad
Leadership requires the ability to manage emotions—both your own and those within your team. This course explores the dual nature of emotions in leadership, offering practical tools to help leaders not only regulate their emotional responses but also foster emotional maturity within their department or organization.
Use of Force Report to Courtroom
In this course, offered online or in-person, officers learn to navigate the entire process of use of force incidents—from report writing to courtroom testimony. It focuses on helping officers communicate the facts clearly and persuasively to a jury, including skills for testifying with video evidence and managing tough cross-examination questions.
Effective Use of Force Review for Supervisors
Supervising the review of use of force incidents requires careful attention to detail. This course introduces a comprehensive system for reviewing these incidents, from the first report and staff discussions to video analysis. It emphasizes not just the facts of the situation but also the emotional dynamics, helping supervisors analyze responses in the context of the officers' training and experience.